Arohan Hotels — Premium Stays, Hourly Rooms & Kerala Escapes

Each property on Arohan Hotels has one of three cancellation policies. The applicable policy is clearly displayed on the property listing page before you book.

Flexible

Full refund if cancelled at least 24 hours before check-in time.
50% refund if cancelled less than 24 hours before check-in.
No refund for no-shows.

Moderate

Full refund if cancelled at least 48 hours before check-in time.
50% refund if cancelled between 24-48 hours before check-in.
No refund if cancelled less than 24 hours before check-in.
No refund for no-shows.

Strict

Full refund if cancelled at least 7 days before check-in time.
50% refund if cancelled between 2-7 days before check-in.
No refund if cancelled less than 2 days before check-in.
No refund for no-shows.

Hourly Bookings

Hourly bookings can be cancelled with a full refund up to 2 hours before the booked check-in time. No refunds are provided after that time or for early check-outs. No partial refunds for unused hours.

Holiday Packages

Package cancellations follow a separate timeline:

More than 14 days before travel: Full refund minus processing fee (2%).
7-14 days before travel: 75% refund.
3-7 days before travel: 50% refund.
Less than 3 days: No refund.

Refund Processing

All refunds are processed to the original payment method within 5-7 business days from the date of cancellation. Bank processing times may add 2-3 additional business days.

Extenuating Circumstances

In cases of documented emergencies (medical, natural disasters, government restrictions), we may override standard policies on a case-by-case basis. Contact our support team with relevant documentation.